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Quality of Experience Assessment and Management

    Course: Quality of Experience Assessment and Management

    Instructor: Alessandro Floris – Email: alessandro.floris84@unica.it – Web site: UniCA

    SSD: ING-INF/03 TELECOMMUNICATIONS

    Credits / hours: 2.5 credits / 20 h

    Language: English

    Scheduling: July 2024: 8 (15:00-18:00), 10 (15:00-18:00), 12 (10:00-13:00), 15 (15:00-18:00), 17 (15:00-18:00), 18 (11:00-13:00), 19 (10:00-13:00) – Bulding I, Room IAI_1D (ex M)

    Final Exam: Written


    GOAL OF THE COURSE

    The course has the objective to introduce the concepts of Quality of Experience (QoE) management approaches for multimedia services. The assessment of the QoE has become essential for network providers and multimedia service providers to consider the quality as perceived by the users of the services. Subjective and objective approaches are utilized to assess the user’s perceived QoE and the results of QoE assessments are the basis to derive QoE models, which can then be used to monitor the QoE of the provided services. In this course, the student will learn how to conduct a subjective quality assessment and how to derive an objective QoE model from the collected subjective data. Moreover, traditional and emerging QoE modeling approaches will be explored. Finally, QoE monitoring and management techniques are discussed.


    REQUIREMENTS

    The student must have basic knowledge of statistics.


    INTERSECTION WITH OTHER COURSES AT THE UNIVERSITY OF CAGLIARI

    There is no significant intersection with other courses offered in the PhD programme DRIEI and in the Master Degrees at UniCA.


    COURSE OUTLINE

    Topic 1: QoE assessment (8 hours)

    • Introduction
    • Subjective approaches
    • Objective approaches
    • Experimental test

    Topic 2: QoE modeling (8 hours)

    • QoE models
    • Emerging modeling approaches
    • Experimental test

    Topic 3: QoE monitoring and management (4 hours)

    • QoE monitoring approaches
    • QoE management approaches